Last Updated: January 15, 2026

Important Notice

These Terms & Conditions constitute a legally binding agreement between you and cino94. By registering an account, depositing funds, or using any of our gaming services, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety.

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

  • "cino94", "we", "us", or "our" refers to the cino94 online gaming platform, its operators, and authorized representatives.
  • "Player", "you", or "your" refers to any individual who registers an account and uses cino94's services.
  • "Account" refers to the personal gaming account created by a Player to access cino94's services.
  • "Services" refers to all online gaming services provided by cino94, including but not limited to sports betting, casino games, live dealer games, slots, and lottery-style games.
  • "Deposit" refers to the transfer of funds from your personal bank account or e-wallet into your cino94 gaming account.
  • "Withdrawal" refers to the transfer of funds from your cino94 gaming account to your registered bank account or e-wallet.
  • "Bonus" refers to promotional credits, free bets, or other incentives offered by cino94 to Players.
  • "Wagering Requirement" refers to the number of times a Player must bet a bonus amount before it can be converted to withdrawable cash.
  • "IDR" refers to Indonesian Rupiah, the official currency used for all transactions on cino94.

2. Eligibility Requirements

To use cino94's services, you must meet all of the following eligibility criteria:

2.1 Age Requirement

You must be at least 21 years of age to register an account and use cino94's services. This age restriction is strictly enforced in accordance with Indonesian regulations and international responsible gaming standards. We reserve the right to request government-issued identification to verify your age at any time. Accounts found to belong to individuals under 21 years of age will be immediately suspended, and all funds forfeited.

2.2 Residency

You must be a resident of Indonesia or physically located within Indonesian territory at the time of registration and while using our services. We may use IP geolocation and other technical measures to verify your location.

2.3 Legal Capacity

You must have the legal capacity to enter into a binding contract under Indonesian law. You must not be subject to any legal disability, bankruptcy proceedings, or other restrictions that would prevent you from entering into this agreement.

2.4 Jurisdictional Compliance

You are solely responsible for ensuring that your use of cino94's services complies with all applicable laws and regulations in your jurisdiction. If online gambling is prohibited in your specific region, you must not use our services.

Age Verification

cino94 employs strict age verification procedures. You may be required to submit a copy of your Indonesian national identity card (KTP), driver's license, or passport before making withdrawals. Failure to provide valid age verification documentation will result in withdrawal restrictions until verification is complete.

3. Account Registration & Management

3.1 Registration Process

To create a cino94 account, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and mobile phone number. All information must match your official government-issued identification documents.

3.2 One Account Per Person

Each Player is permitted to register only one account with cino94. Creating multiple accounts, using false identities, or registering accounts on behalf of others is strictly prohibited and will result in permanent account closure and forfeiture of all funds and bonuses.

3.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login information with any third party. Any activity conducted through your account is your sole responsibility, regardless of whether you authorized such activity. If you suspect unauthorized access to your account, you must notify cino94's customer support immediately.

3.4 Account Verification (KYC)

cino94 reserves the right to request identity verification documents at any time as part of our Know Your Customer (KYC) compliance procedures. Verification documents may include:

  • Government-issued photo identification (Indonesian national ID card, passport, or driver's license)
  • Proof of residential address (recent utility bill, bank statement, or government correspondence dated within the last 3 months)
  • Bank account verification (screenshot or photo of bank account statement showing your name and account number)
  • Selfie photo holding your identification document

Withdrawals may be suspended until verification is completed to our satisfaction.

3.5 Information Updates

You must promptly update your account information if any of your personal details change, including your address, phone number, or email address. cino94 is not responsible for failed communications sent to outdated contact information.

4. Deposits & Withdrawals

4.1 Deposit Methods

cino94 accepts deposits via the following Indonesian payment methods:

  • Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Syariah Indonesia (BSI), Bank Permata
  • E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

All deposits must be made in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50,000. Deposits are typically processed instantly, though some methods may take up to 15 minutes during high-traffic periods.

4.2 Deposit Source

All deposits must originate from a bank account or e-wallet registered in your own name. Third-party deposits are strictly prohibited. cino94 reserves the right to reject deposits or return funds if we suspect the deposit source does not match the account holder's identity.

4.3 Withdrawal Methods

Withdrawals can be made to the same Indonesian bank account or e-wallet used for deposits. The minimum withdrawal amount is Rp 100,000. Withdrawal processing times are as follows:

  • Bank Transfer: 2-6 hours during business days (Monday-Friday, 09:00-17:00 WIB)
  • E-Wallets: 1-4 hours, 7 days a week

Withdrawals requested outside business hours will be processed on the next business day.

4.4 Withdrawal Verification

First-time withdrawals and withdrawals exceeding Rp 10,000,000 require identity verification. You must complete KYC verification before your withdrawal request can be processed. cino94 reserves the right to request additional documentation for large or suspicious withdrawal requests.

4.5 Wagering Requirement for Withdrawals

To prevent money laundering, all deposits must be wagered at least one time (1x turnover) before withdrawal. For example, if you deposit Rp 500,000, you must place at least Rp 500,000 in total bets before you can withdraw your remaining balance.

4.6 Withdrawal Fees

cino94 does not charge withdrawal fees for the first three withdrawals per month. Subsequent withdrawals in the same calendar month may incur a processing fee of 1.5% of the withdrawal amount, subject to a minimum fee of Rp 10,000.

4.7 Currency

All transactions on cino94 are conducted in Indonesian Rupiah (IDR). We do not accept foreign currency deposits, and all winnings are paid out in IDR.

5. Bonuses & Promotions

5.1 Bonus Eligibility

Bonuses and promotions are offered at cino94's sole discretion. To be eligible for bonuses, you must have a verified account in good standing. Only one bonus can be active per account at any given time unless otherwise specified in the promotion terms.

5.2 Wagering Requirements

All bonuses are subject to wagering requirements before they can be converted to withdrawable cash. Typical wagering requirements range from 5x to 30x the bonus amount, depending on the specific promotion. For example, a Rp 200,000 bonus with a 10x wagering requirement must be wagered for a total of Rp 2,000,000 before any winnings can be withdrawn.

5.3 Game Contribution

Different game categories contribute different percentages toward wagering requirements:

  • Slots: 100% contribution
  • Sports Betting: 100% contribution (minimum odds 1.50)
  • Live Casino (Baccarat, Roulette, Blackjack): 20% contribution
  • Video Poker: 10% contribution

5.4 Maximum Bet with Active Bonus

While a bonus is active, the maximum bet per game round is Rp 50,000 or 10% of the bonus amount, whichever is lower. Exceeding the maximum bet limit will result in forfeiture of the bonus and any associated winnings.

5.5 Bonus Expiration

All bonuses expire 30 days after issuance unless otherwise stated in the promotion terms. Expired bonuses and any associated winnings will be removed from your account automatically.

5.6 Bonus Abuse

cino94 reserves the right to cancel bonuses and void associated winnings if we detect bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus multiple times, coordinated betting with other players, betting on opposing outcomes to artificially meet wagering requirements, or any other behavior designed to exploit promotional offers.

6. Gaming Rules & Conduct

6.1 Fair Play

All Players must engage in fair play. The following activities are strictly prohibited:

  • Collusion with other players to manipulate outcomes
  • Use of bots, automated betting software, or any third-party tools designed to gain unfair advantage
  • Exploiting software bugs or errors to gain unfair advantage
  • Arbitrage betting (placing bets on all possible outcomes across different platforms to guarantee profit)
  • Any form of cheating, fraud, or manipulation

Players found engaging in prohibited activities will have their accounts permanently suspended and all funds forfeited.

6.2 Game Outcomes

All games on cino94 use certified Random Number Generators (RNG) or live dealer outcomes. Game results are final and binding. cino94 does not accept disputes based on Player dissatisfaction with outcomes, unless a technical error can be proven.

6.3 Technical Malfunctions

In the event of a technical malfunction, software error, or system failure, cino94 reserves the right to void affected bets and refund stakes. If a malfunction causes incorrect payouts, cino94 reserves the right to correct the error by adjusting account balances.

6.4 Bet Acceptance

cino94 reserves the right to refuse or limit any bet at our sole discretion. We may also cancel or void bets if we suspect fraudulent activity, technical errors, or rule violations.

6.5 Sports Betting Specific Rules

For sports betting, including football betting (bandar bola) and markets such as mix parlay (accumulators), the following rules apply:

  • All bets are settled based on official results from the governing sports body (e.g., FIFA, AFC, BRI Liga 1 organizers)
  • If a match is postponed or abandoned, bets will be void and stakes refunded unless the match is replayed within 48 hours
  • Live in-play betting odds are subject to change in real-time based on match events
  • Bets placed after an event has concluded will be void
  • Obvious pricing errors (palpable errors) will result in void bets

7. Limitation of Liability

7.1 Service Availability

cino94 strives to provide uninterrupted service, but we do not guarantee that our platform will be available at all times. We are not liable for service interruptions caused by maintenance, technical failures, internet connectivity issues, or force majeure events.

7.2 Financial Loss

You acknowledge that gambling involves financial risk. cino94 is not liable for any financial losses you incur while using our services. You gamble at your own risk and are solely responsible for managing your bankroll.

7.3 Third-Party Services

cino94 integrates third-party game providers and payment processors. We are not liable for failures, errors, or disputes arising from third-party services, though we will make reasonable efforts to assist in resolving such issues.

7.4 Maximum Liability

In no event shall cino94's total liability to you exceed the amount deposited into your account in the six months preceding the claim.

8. Account Suspension & Termination

8.1 Suspension by cino94

cino94 reserves the right to suspend or terminate your account immediately without prior notice if:

  • You breach any of these Terms & Conditions
  • We suspect fraudulent, illegal, or abusive activity
  • You fail to provide requested verification documents
  • You are found to be under 21 years of age
  • Your account shows signs of problem gambling and you refuse responsible gaming interventions

Upon termination, any remaining account balance (excluding bonuses) may be returned to you after deducting any amounts owed to cino94.

8.2 Self-Exclusion

You may request self-exclusion from cino94 at any time for periods ranging from 24 hours to permanent closure. During self-exclusion, you will not be able to access your account, deposit funds, or place bets. For more information, please refer to our Responsible Gaming page.

8.3 Voluntary Account Closure

You may close your account at any time by contacting customer support. Upon closure, any remaining balance will be returned to your registered bank account or e-wallet after verification.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to online gaming services. Any disputes arising from these terms shall be resolved through binding arbitration or in the courts of the jurisdiction where cino94 is licensed to operate.

9.1 Dispute Resolution

In the event of a dispute, you agree to first attempt to resolve the matter informally by contacting cino94's customer support. If the dispute cannot be resolved within 30 days, either party may pursue formal dispute resolution.

9.2 Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

10. Contact Information

If you have questions about these Terms & Conditions or need assistance with your account, please contact cino94's customer support team:

  • Email: [email protected]
  • Live Chat: Available 24/7 on the cino94 website
  • WhatsApp: Available through our customer support portal
  • Operating Hours: 24/7 support in Bahasa Indonesia and English

Acceptance of Terms

By clicking "I Agree" during registration or by using cino94's services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree to these terms, you must not use cino94's services.

Key Points to Remember

Age Verification

You must be at least 21 years old to use cino94. We enforce strict age verification to comply with Indonesian regulations.

One Account Only

Each person is permitted only one account. Multiple accounts will result in permanent suspension and funds forfeiture.

Wagering Requirements

All bonuses have wagering requirements that must be met before withdrawals. Read promotion terms carefully before claiming.

Withdrawal Processing

Withdrawals are processed within 2-6 hours during business days (WIB). First withdrawals require KYC verification.

Fair Play Required

Cheating, collusion, and bonus abuse are strictly prohibited. Violators will have accounts closed and funds forfeited.

Support Available

Our customer support team is available 24/7 in Bahasa Indonesia and English to answer questions about these terms.

Need More Information?

If you have questions about these Terms & Conditions or need clarification on any point, our FAQ page and customer support team are here to help.

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